Homeless Outreach Worker
Company: Choice Of New Rochelle In
Location: White Plains
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Title : Homeless Outreach Worker
Reports To : Homeless Outreach Supervisor FLSA : Non-Exempt Status
: Full-time Supervisory Responsibility : Not Applicable Who we are?
CHOICE is an agency that takes pride in providing case management
and advocacy services for our clients with mental health or
physical health illnesses. We specialize in providing quality
coordination of care, referrals, peer support, groups, and other
related services in a friendly environment. Purpose of the Role:
Our Homeless Outreach Worker (HOW) assists with services to
individuals living with a mental illness and/or experiencing
homelessness. Our Homeless Outreach Worker is also expected to
engage individuals who are experiencing homelessness either on the
streets or in shelters to provide advocacy, assist with connection
to benefits, and housing. Essential Functions of the Role: Upon
assignment of a new client, proceeding within the required
guidelines, the Homeless Outreach Worker is to immediately contact
the client, set an appointment to meet with the client at a CHOICE
office or off-site to complete all required paperwork. For all
assigned cases : · Set client goals and align care activities in
accordance with these goals. · Monitor progress of goals, adjust
care plans accordingly. · Collect and enter data and notes
accurately, thoroughly and timely, documenting activities and
outcomes into case management systems. · Plan and execute care
activities in accordance with client goals to minimize any
potential issues with billing and reimbursement to the agency. ·
Plan and utilize time so that needed outcomes for the client are
achieved and completed within the time frame set by the Supervisor.
· Proactively communicate with Homeless Outreach Supervisor on any
emerging issues and needed adjustments. · Connect with each
assigned client minimally 4x per month. · Review assigned caseload
with Homeless Outreach Supervisor 2 times per month to ensure
effective case management (as noted above); make adjustments as
needed. · Develop and maintain productive and results-oriented
relationships with mission-critical persons at outside
organizations. · Attend meetings, as necessary, at the Department
of Community Mental Health, to review client cases. · Complete
street outreach assessment (VI-SPDAT)as requested by HOW
Supervisor. · Using the full capacity of one’s ongoing experience
and training, demonstrate the progressive ability to problem solve,
advocate, mediate and handle increasingly complex tasks related to
care coordination. · Do not settle for “because that’s the way it
has always been done”, rather be fearless in the pursuit of
excellence and achieving the needed outcomes for our clients and
the agency at large. · Other activities as assigned. For all
fieldwork: · Meet one-on-one with the person needing services,
screen to determine eligibility. · Conduct 3-5 intakes per shelter
visit and a total of 10-15 intakes per week. · Proactively report
to the Homeless Outreach Supervisor all trends, relationships, and
developments in the field. · Track activities and outcomes. ·
Spanish-speaking (required) Job Type : Full-time Compensation Range
: $36,000.00 - $40,000.00 per year Benefits : · 401(k) matching ·
Dental insurance · Flexible spending account · Health insurance ·
Life insurance · Paid time off · Parental leave · Referral program
· Retirement plan · Tuition reimbursement · Vision insurance
Schedule : · 8-hour shift · Day shift · Monday to Friday Education
: · Bachelor's (Preferred) Experience : · Outreach: 1 year
(Preferred) Language : · Spanish (Required) License/Certification :
· Driver's License (Required) Work Location : In person
Keywords: Choice Of New Rochelle In, Middletown , Homeless Outreach Worker, Social Services , White Plains, Connecticut
