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Distribution Supervisor II

Company: UPS
Location: Middletown
Posted on: January 15, 2022

Job Description:

Job Summary
If you're looking to show the world what UPS can do, we want to hear from you! UPS is seeking a Distribution Supervisor II to manage daily activities for an account, departments/stations of a warehouse operation and act as a customer liaison within UPS Supply Chain Solutions (SCS). This position supervises a group of employees who oversee inbound flow, inventory control and outbound flow activities for customer products, as well as supervisors within the department. The incumbent manages operational efficiency and ensures work completion.
This role involves supervising operational processes, productivity and directing/conducting inventory control activities. The incumbent collaborates with Industrial Engineering to develop new processes, set compliance standards and monitors process compliance, identifies operational inefficiencies and develops process improvements. This position also reviews client contracts to establish inventory control standards and practices, monitors inventory levels, performs periodic physical audits and researches discrepancies.
Conducts performance tracking to monitor operational compliance
Develops corrective action plans
Creates/manages account and system reports
Promotes customer satisfaction and acts as a customer liaison
Assists with new account implementation, customer activity tracking and problem resolution
Manages workloads to ensure customer contract requirements and deadlines are met
Participates in customer meetings
Leverages customer knowledge to identify new business development opportunities
Determines training needs
Provides feedback and support
Conducts performance evaluations and resolves individual/group performance issues
Applies knowledge of legal, regulatory and safety compliance to reduce company risk
Coaches/develops others using career development processes and tools; resolves discrepancies
Manages budgets and understands accounting processes; determines needed resources and allocates funds; monitors expenditures to budget targets
Possesses knowledge of supply chain and logistics as it relates to manufacturing and distributing products
Manages working relationships with vendors (e.g., suppliers, consultants, contractors)
Bachelor's Degree (or internationally comparable degree) in Business, Logistics/Distribution or related field

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Keywords: UPS, Middletown , Distribution Supervisor II, Professions , Middletown, Connecticut

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