Desktop Support Specialist - Middletown Location
Company: Charles IT
Location: Middletown
Posted on: August 1, 2022
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Job Description:
Job Description Desktop Support Specialist Charles IT is looking
for Desktop Support Specialists to join our growing team. We are
seeking passionate technology aficionados with experience in IT,
and who are motivated as much by providing first-class customer
service as they are excited at playing with the best and shiniest
tech in the industry. Based in Middletown CT, Charles IT is a
leading IT Managed Service Provider that supports over 200 clients
throughout New England. Our growth since inception in 2006 has
sky-rocketed; all while keeping true to our mission of delivering
exceptional customer service to our clients and an engaging,
progressive work environment to our valued employees. A dog
friendly office, Friday lunches, epic company outings,
comprehensive benefit plans - these are just a few of the perks
that have landed us on 'CT's Best Places to Work' list for 6 years
running. Who says IT can't be fun? A successful Systems
Administrator would help us deliver on: Providing second-to-none
customer service by pairing technical ability with timely,
efficient, and communication-driven support for all customer
requests. Many people can reset a password, but can you do it while
making a ravingfan out of your client? Supporting our company
mission and core values by a commitment to endless improvement;
both through continued professional development and regular
certifications. Letting your geek flag fly proud Technical support
of: Microsoft related technologies (Windows Server, Office
365/Exchange, SQL, SharePoint, etc.), virtual environments (VMware
and Hyper-V), networking devices/services (including WAN/LAN,
routers, firewalls), as well as back-up and disaster recovery
solutions. Maintaining day-to-day business optimization through the
practices of detailed documentation, time keeping, liaising with
dispatch staff, and delivering on strategic company metrics. The
Desktop Support Specialist role is our entry-level position,
allowing for techs to provide first-level support to clients and
the Sys Admin Team, while seeking growth through Charles IT's
training programs. What we believe in at Charles IT : IT for humans
by humans, building up our team through professional and personal
development, an emphasis on work/life balance, and fostering a
start-up-type environment founded upon passion for our mission.
What you won't find here at Charles IT: boring work days, stagnant
growth, tolerance for old-school corporate norms that detract from
our client and employee experience. If you can see yourself
contributing to this mission through your systems-focused skills
and experience, we want to hear from you
Keywords: Charles IT, Middletown , Desktop Support Specialist - Middletown Location, Other , Middletown, Connecticut
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