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Network Specialist

Company: Community Health Center
Location: Middletown
Posted on: June 20, 2022

Job Description:

Job Description Summary:
Community Health Center, Inc. (CHC) is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement and ConferMed.

Job Description:

The Network Specialist is a member of a multi-discipline team and reports to the Manager of Cyber Security and Network Operations at the Community Health Center.

The Network Specialist supports, and may lead when appropriate, tasks associated with the design, build, implementation and administration of the Community Health Center networks. This includes analyzing and monitoring network performance, providing network support, troubleshooting network related issues through resolution, performing system maintenance tasks, and optimizing all local and wide area network connections. This includes installing, upgrading, and maintaining network equipment including routers, switches, firewalls, intrusion detection, intrusion prevention, wireless, and other network devices in accordance with established standards.

The Network Specialist works with various IT and business departments, regarding the integration, maintenance, network services issue resolution, maintains relevant documentation, and procurement requirements as directed.


  • Supports, and may lead when appropriate, tasks associated with the planning implementation, improvement, modification, and replacement of network infrastructure components.
  • Works with IT management, project manager, IT Team Lead and/or business leaders to implement network activities within timeframes defined.
  • Conducts research on network products, services, protocols, and standards in support of network procurement and development efforts
  • Monitors and analyzes network performance across the organization's LANs, WANs, and wireless networks
  • Supports, and may lead when appropriate, tasks associated with the stable operation and efficient performance of the Community Health Center networks
  • Identifies, recommends, and remedies network performance issues as instructed
  • Installs and configures network equipment, including but not limited to firewalls, routers, switches, wireless access points, cabling, and UPSs
  • Conducts network infrastructure security baseline configurations, vulnerability scans, forensics and supports network penetration testing
  • Actively monitors systems and networks for potential intrusions using established tools and notifies IT Management immediately of any breaches or concerns
  • Supports and maintains security risk assessments, identifies and notifies IT management of security vulnerabilities recommends security controls, documents findings and implements remediation plans.
  • Enforces all CHC and IT security policies, standards & practices
  • Participates in incident response plans to detect, respond and recover from security incidents.
  • Monitors and analyzes network performance including capacity planning to identify, recommend and remedy current and future performance bottlenecks.
  • Excellent written / oral communication and presentation skills with the ability to present complex network and security issues to a variety of audiences.
  • Other duties as assigned

    Position Requirements

    Formal Education & Certification
    • Bachelor's degree in information systems, computer science, information security or related field and/or 7+ years equivalent work experience.
    • One or more of the following certifications preferred:
      • Cisco CCNA
      • CompTIA Security +
      • GIAC Certification
      • Microsoft Certified Systems Engineer: Security
      • Preferred Experience with the following technologies
        • CounterAct
        • CISCO
        • Cradlepoint
        • Fortinet
        • Tenable IO
        • Solarwinds Orion

          Knowledge & Experience
          • Extensive experience Cisco technology administration.
          • Extensive experience Fortinet technology administration.
          • Extensive experience in network procedural document creation.
          • Experience in designing and delivering employee security awareness training.

            Personal Attributes
            • Proven analytical and problem-solving abilities.
            • Ability to effectively prioritize and execute tasks in a high-pressure environment.
            • Good written, oral, and interpersonal communication skills.
            • Ability to conduct research into IT security and network issues and products as required.
            • Ability to present ideas and feedback in a respectful, business-friendly and user-friendly manner.
            • Highly self-motivated and directed with the ability to maintain ownership of tasks from inception to completion.
            • Keen attention to detail.
            • Team-oriented and skilled in working within a collaborative environment.
            • Promotes a strong work ethic with the ability to meet commitments & deadlines.
            • Maintains a sense of professionalism & urgency in all written and oral communications.

              Work Conditions
              • 40-hour work week with on-call availability and able to travel
              • Sitting for extended periods of time.
              • Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, power tools, and other computer components.

                Knowledge and Technology Center

                Time Type:
                Full time

Keywords: Community Health Center, Middletown , Network Specialist, Other , Middletown, Connecticut

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