Peer Research Assistant

Company: Advanced Behavioral Health
Location: Middletown
Posted on: May 7, 2022

Job Description:

POSITION SUMMARY:
The Peer Research Assistant position provides administrative and clerical support associated with the CT STAY STRONG program, and to the UCONN Evaluation Department. This position supports CT STAY STRONG and its affiliates in a diverse capacity to ensure that it operates efficiently. This position will represent ABH - and its services in a positive and professional manner and adhere to ABH's best practices, guidelines, policies and procedures as established, promoting ABH - as a leader in behavioral healthcare in all interactions and work.
DUTIES AND RESPONSIBILITIES:

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• While employed by ABH, Inc. the peer research assistant Position will work directly with, and for, staff in the Uconn evaluation department.
  
• Performs all evaluation related responsibilities including but not limited to: welcoming visitors, answering phones, distributing mail and faxes, validating parking tickets, scanning and copying documents, ordering and organizing office and kitchen supplies;
  
• Provides and coordinates a wide array of evaluation and provider relations support services for UCONN, InterCommunity and CMHA partners as assigned.
  
• Provide excellent customer service to clients and providers in a professional and respectful manner, promoting positive practices through communication and mutual education. Customer service activities may include checking client eligibility, making referrals, processing requests, and occasionally interacting with state and community organizations agencies for the CT STAY STRONG program;
  
• Provides support/service to providers including orientation and education of providers and staff on any evaluation policy or procedure changes and updating programmatic materials as needed;
  
• Perform a wide variety of administrative and support tasks, including, but not limited to, help with recruitment, tracking and completing study forms while safeguarding confidentiality, fielding telephone calls, recruitment of study participants & tracking of study participants, data entry and/or verification, filing of study paperwork in accordance with approved research standards;
  
• Travel to provider sites including but not limited to New Britain, East Hartford, Hartford and Middletown;
  
• Performs other tasks/responsibilities as required to support the CT STAY STRONG/ UCONN operations of the departments and of ABH/DMHAS;
  
• Maintains/supports internal communications by notifying supervisors of all the relevant client or program-based information;
  
• Attends all required staff, supervision and training meetings;
  
• Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures;
  
• Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds.
  
  EDUCATION AND EXPERIENCE REQUIREMENTS:
  
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  • Bachelor's Degree in social science or related field or related experience preferred.
    
  • Evidence of high organizational skills and ability to manage one's time.
    
  • State of CT motor vehicle operator's license and possession of a vehicle for use on the job.
    
  • Attends annual Conflict of Interest training.
    
    KNOWLEDGE/SKILLS/ABILITIES:
    
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    • Ability to operate standard office equipment, including but not limited to, copiers, calculators, postage and fax machines;
      
    • Demonstrated experience of being able to type a minimum of 40 w.p.m.;
      
    • Good organizational and problem-solving skills;
      
    • Demonstrated knowledge of office administration, planning and records management;
      
    • Strong attention to detail; ability to work on multiple tasks and meet deadlines;
      
    • Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook), and the internet;
      
    • Strong written and verbal communication skills required.Excellent interpersonal and communication skills.
      
    • Cultural Competency.
      
      
      PI174243921

Keywords: Advanced Behavioral Health, Middletown , Peer Research Assistant, Other , Middletown, Connecticut