Patient Navigator/CHW- Claremont Academy
Company: Family Health Center
Location: Worcester
Posted on: February 16, 2026
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Job Description:
Job Description Job Description The School-Based Health Center
(SBHC) Community Health Worker/Navigator works as part of a
multidisciplinary care team that includes a Nurse Practitioner and
Behavioral Health Clinician, collaborating closely with school
staff to support the overall health and well-being of students.
Work Location and Schedule: This position is based at
Claremont/Woodland Academy School, 15 Claremont Street, Worcester,
MA, 01610 within the Worcester Public Schools. Regular hours are
Monday through Friday, 7:30am to 3:30pm School-Based Health Center
(SBHC) assignments may vary based on program and patient care
needs. Position Summary: The Community Health Worker/Patient
Navigator (CHW) will work to outreach, identify, recruit, and
support patients to engage in care and/or care management services;
and will provide patient education and advocacy to assist patients
with accessing services through FHCW and within the community, and
make and follow-up on referrals for external services. Program
Specific Essential Duties and Responsibilities: ? Supports the care
team with patient follow-up, reminders, and addresses barriers to
care. ? Documents all services as required and assists in meeting
all program requirements. ? Collects and analyzes data related to
the project and works with data management staff for data
collection. ? Provides outreach and meets with patients to explain
services and coordinates the treatment plan. ? Facilitates referral
process for patients using Healthify, E-referral, Community Help,
and other tools as applicable. ? Advocates for patients regarding
transportation, interpretation, health insurance, and FHCW
services. ? Any and all other duties as assigned. Qualifications
and Education Requirements: One of the following combinations of
education and employment experience must be met in order to be
considered for the position: Education and Experience: • High
School Diploma or GED required bachelor’s degree in a related
discipline preferred. • Preferred candidate will have Community
Health Worker or Medical Interpreter certificate of completion. •
Minimum of two years relevant work or college-level internship
experience required. • Proven ability required to perform patient
interviews, coordinate and collaborate with internal services and
external community partners. ? Bilingual English or another
language appropriate to the patient population required. ? Local
travel required for home visits to patients. ? Community Health
Worker Core Training required within first year of employment. ?
Flexible evening work and weekend hours are required to meet FHCW
community or patient needs. Reporting to: Director of School Based
Health Centers EOE Monday-Friday; 7:30am -3:30pm
Keywords: Family Health Center, Middletown , Patient Navigator/CHW- Claremont Academy, Healthcare , Worcester, Connecticut
