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Chief Information Officer

Company: Community Health Center, Inc
Location: Middletown
Posted on: January 9, 2022

Job Description:

Job Description Summary:Community Health Center, Inc. (CHC), with offices in Connecticut, Colorado, and California, is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. The organization delivers more than 500,000 patient visits per year from primary care hubs and community clinics across the state of Connecticut, all connected by technology and common standards for quality. It employs several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Its Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving healthcare and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement (NIMAA), and ConferMed.

This innovative mid-sized health system seeks a creative and experienced Chief Information and Technology Officer to lead its Information Technology division. The system is a multi-organization enterprise, operating from a number of disparate locations with remote employees based in over 25 states. The IT division supports a number of affiliates utilizing VOIP technology, extensive telehealth and meeting conferencing tools, robust transactional and analytic systems as well as providing EHR, finance, and HR system functionality. In addition to facility-based services, both the enterprise and the affiliates maintain extensive web- and internet-based ecosystems for product delivery and customer support.Job Description:ROLE AND RESPONSIBILITIES

  • Oversees the Information Security vision, strategy, and program to mitigate cybersecurity threats and to ensure communications, systems and IT assets are protected. Monitors security compliance to policies and procedures and executes appropriate plans to improve compliance or mitigate risk.
  • Oversees IT governance framework to ensure IT's strategy has the appropriate visibility, priority, and resources needed to transform the present and future demands of the enterprise and its affiliates. Leads the overall vision and technical direction of the enterprise in support of its mission and strategic plans. Collaborates with executive and senior leadership to translate business needs and requirements to near-term and long-term goals and objectives.
  • Provides strategic direction and oversight for the design, development, implementation, operations and support of IT systems, including enterprise architecture management, applications and data warehouse analytics management, cybersecurity and risk assurance, infrastructure and network technologies, and operations support management. Ensures standardized processes and procedures are in place and enforced to stabilize, secure and recover, and utilize systems and technologies to their fullest potential.
  • Oversees and collaborates with key stakeholders a comprehensive disaster recovery and business continuity plan while assuring appropriate resiliency, hardening and redundancies to minimize operational impact. Tests DR plan on a periodic basis.
  • Identifies and recommends emerging technologies or opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
  • Partners with our research and education affiliates to implement state-of-the-art technologies and data analytics to transform clinical care and educate colleagues at a national level
  • Collaborates with clinical leadership to envision the future state of health care with emphasis on data security and integrity, patient safety, patient and provider satisfaction, and clinician productivity.
  • Responsible and accountable for forecasting and tracking operating and capital expenditures. Collaborates with leadership and IT management team to project financial plans to support strategic initiatives and IT assets (including end of life) as part of budgeting process.
  • Administers hardware, communication and software acquisition and maintenance contracts and pursues master agreements to capitalize on economies of scale.
  • Oversees IT vendor management and develops strategic partnerships with vendors to ensure alignment with the enterprise's strategic roadmap and the ongoing management of service levels and performance.
  • Directs the creation, implementation, and enforcement of policies and procedures for IT process and systems administration, incorporating both industry best practices and compliance requirements
  • Ensures continuous improvement of IT services and monitors metrics against performance.
  • Provided staff coaching, mentoring and consultation to enhance professional development. Monitors and reviews skill sets within IT to support current and emerging technologies.
  • Serves as a strategic business partner, attending community and industry meetings and conferences; develops a professional network to gain and maintain industry relationships.
  • Performs other duties as assigned.QUALIFICATIONSRequired Skills and Education
    • Bachelor's degree in Computer Science, Management Information Systems or relevant field.
    • A minimum of 10+ years in senior leadership position in IT with proven success contributing to the strategic leadership of the organization
    • Minimum 10+ years of experience in software development, technology, and/or implementation
    • Demonstrated change management skills that enable the organization to adapt to technology advances.
    • Experience in strategic planning and execution; Able to conceptualize long-term business goals and developing effective plans for accomplishing goals
    • Proven experience and proficiency in leading IT organizations, project management, cyber-security, and data analytics implementations.
    • Experience managing enterprise wide technology initiatives with standardized processes and methodologies, including development and management of internal SLA-based relationships, charge-back systems and metrics..
    • In-depth knowledge of applicable laws and regulations as they relate to IT, including HIPAA.
    • Solid Knowledge of business theory, business processes, management, budgeting, and business office operations. -
    • Experience with healthcare operations a plus.
    • Strong understanding of human resource management principles, practices, and procedures.Preferred Skills
      • Master's Degree in Computer Science, Management Information Systems, or relevant field.
      • Certified Health Care CIO (CHIME CHCIO)
      • CHIME Boot Camp Graduate
      • Project Management Professional (PMP) Certification
      • Certified Professional in Health Information Management (HIMSS CPHIMS)
      • Security certification such as Certified in Healthcare Privacy and Security (CHPS) and/or other healthcare industry related security credentials.
        • Ability to drive change, encourage innovation, and take strong ownership under dynamic conditions.
        • Strong understanding of information technology including cybersecurity, application package management, infrastructures, support and services best practices, and vendor partnering and management in a health provider setting.
        • Uses critical thinking and sound judgment to solve complex problems with limited information.
        • Ability to provide meaningful data analytics and reporting services that support operational and strategic decision-making.
        • Ability to influence key stakeholders through clear strategies and data driven information.
        • Strong negotiating skills.
        • Superior analytical, problem solving, and business acumen skills
        • Outstanding oral and written communication and interpersonal skills
        • Ability to present ideas in business-friendly and user-friendly language.
        • Excellent organization and leadership skills
        • Ability to create strong working relationships and develop the trust and respect of large teams.
        • Ability to provide strategic direction and align work of large teams to the goals of the organization.
        • Exceptionally self-motivated and directed.
        • Keen attention to detail.
        • Exceptional customer service.Location:Knowledge and Technology CenterCity:MiddletownState:ConnecticutTime Type:Full time Every individual who becomes part of CHC - and this includes people at every level of our organization - joins an organization working on the front lines of healthcare, where we face the industry's most interesting and difficult challenges.

Keywords: Community Health Center, Inc, Middletown , Chief Information Officer, Executive , Middletown, Connecticut

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