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Practice Manager - ProHealth Physicians - Middletown, CT (Physician #)

Company: Optum
Location: Middletown
Posted on: February 23, 2021

Job Description:

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

ProHealth Physicians, part of Optum

If you want to get way ahead in your career, it makes sense to be with an organization that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticut's leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities. For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for Optum and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you do your life's best work.(sm)

ProHealth Physicians has an immediate opening for a Practice Manager reporting to the Senior Practice Manager. The Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Senior Practice Manager and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives. This is a fast paced environment.

Primary Responsibilities:

  • Establishes work procedures and standards to improve efficiency and effectiveness in the office
  • Assists Senior Practice Manager and physician(s) to develop and implement long range plans
  • Manages office operations to maximize patient access, patient satisfaction, and collection of payments
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care
  • Manages human resources - hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
  • Reconciles and investigates patient complaints
  • Manages, leads, and participates in process improvement initiatives
  • Ensures practice compliance with ProHealth policies, procedures and programs
  • Actively participates in practice, regional and organizational meetings You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:
    • 5+ years of Practice/Medical Office Management experience having managed several direct reports in clinical and non-clinical roles
    • Highly proficient with reporting and data analytics
    • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
    • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained. Preferred Qualifications:
      • BA/BS degree in health care administration, business or related field
      • Knowledge of population health management desirable
      • Demonstrated business and financial skills
      • Knowledge of Lean/Six Sigma process improvement tools and techniques
      • Experience with electronic health record, medical terminology, coding and billing
      • Experience with Microsoft Suite Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

        Job Keywords: Practice Manager, Office Manager, CT, Connecticut, Middletown, Primary Care
        Keyphrases: family medicine jobs, family practice jobs, family practitioner jobs, family medicine specialist jobs

Keywords: Optum, Middletown , Practice Manager - ProHealth Physicians - Middletown, CT (Physician #), Executive , Middletown, Connecticut

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