Operations & Project Coordinator

Company: The Contractor Consultants
Location: East Hampton
Posted on: February 4, 2026

Job Description:

Be the Backbone of Operational Excellence — Join Hamptons Happiness Inc. as an Operations & Project Coordinator! Position Title: Operations & Project Coordinator Company Name: Hamptons Happiness Inc. Salary: $48,000 – $58,000 base performance incentives Employment Type: Full-Time Location: East Hampton, NY Industry: High-End Residential Pools, Spas & Wellness Construction Job Overview Hamptons Happiness Inc.—the Hamptons’ leader in high-end pool, spa, sauna, and wellness system installations—is hiring a highly organized Operations & Project Coordinator to oversee scheduling, dispatch, client communication, and project flow.This is NOT a front-desk or low-level admin role.This is the operations engine of our company.You will coordinate field teams, manage schedules, and ensure that every project moves smoothly from start to finish.If you're a natural organizer, confident communicator, and someone who thrives in a fast-moving environment where no two days feel the same—this is the role for you. Why Join Hamptons Happiness? • 45 years of stable, year-round business • High-end luxury clients and projects • Small, collaborative, high-performance team • Clear career path into operations management • Direct impact on daily success and customer experience Learn more about us at www.hamptonshappiness.com Key Responsibilities Daily Operations & Scheduling • Build & manage the daily schedule for field technicians • Coordinate installations, service visits, inspections, and specialty wellness projects • Run morning dispatch and communicate daily priorities • Ensure technicians arrive prepared, informed, and on time Project Coordination • Track progress of active pool/spa/wellness projects • Update timelines, tasks, and service tickets • Coordinate materials, vendors, and internal teams • Maintain accurate project documentation & client notes Customer Communication • Act as the main point of contact for clients and service inquiries • Provide updates, timelines, and solutions to customer questions • Maintain a calm, professional presence with luxury clientele Reporting & Support • Create reports for leadership on schedules, workload, and KPIs • Help improve systems, workflows, and overall efficiency • Support technicians and project managers with logistics and admin tasks Requirements Requirements: • Experience in operations, scheduling, dispatching, or project coordination • Excellent communication and organizational skills • Ability to prioritize fast-moving tasks and keep multiple teams aligned • Comfort working in a dynamic environment where things change quickly • Confidence when speaking with clients, vendors, and technicians • Experience with CRMs, scheduling tools, or project management software • Bonus: experience in construction, home services, HVAC, pools, spas, or trades-related industries Compensation & Benefits • $48,000–$58,000 base salary • Performance incentives • Medical Insurance • Weekly Pay • Paid Time Off (Vacation, Sick, Holidays) • Paid Training & Certifications • Tech Package (Smartphone/Tablet) • Annual Trips & Company Events • Relocation Assistance (if needed) Schedule • Full-Time • Monday – Friday, 8:00 AM – 5:00 PM • Some weekend flexibility during peak project season Equal Employment Opportunity We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. MGC25

Keywords: The Contractor Consultants, Middletown , Operations & Project Coordinator, Administration, Clerical , East Hampton, Connecticut